Frequently asked questions
Everything you need to know about shopping, delivery, payments, and selling on eParisheva. Can't find your answer? We're a message away.
Getting started
What is eParisheva?
eParisheva is a hyperlocal marketplace where customers can shop from nearby local stores and get products delivered to their doorstep.
Which areas does eParisheva serve?
eParisheva is focused on West Bengal and will expand area by area based on store and delivery availability.
Is eParisheva only for big shops?
No. eParisheva is designed for local shops, small businesses, and neighbourhood sellers.
For customers
Can customers see nearby stores?
Yes. Customers can enter their location or PIN code to view nearby stores available in their area.
How does delivery work?
Once an order is placed, the store prepares the order and a delivery partner delivers it to the customer.
What types of products can be listed?
Stores can list groceries, fruits, vegetables, food, pharmacy products, fashion items, household items, and other approved local products.
Does eParisheva support online payment?
The platform can support online payment, cash on delivery, and other payment options based on business configuration.
For shop owners & delivery partners
Who can sell on eParisheva?
Local shop owners, grocery stores, restaurants, pharmacies, fashion stores, and other local businesses can register and sell on eParisheva.
How can I register my shop?
You can register your shop through the “Register Your Store” form on the website. Our team will review your details and contact you for onboarding.
Can delivery partners join eParisheva?
Yes. Delivery partners can apply through the website and start delivering after approval.
Support
How do I get support?
Our team is here to help. Email us at support@eparisheva.com or call +91 99970 66947 (Mon–Sat, 9am – 7pm). You can also use the form on our Contact page.
Still have questions?
Our team is happy to help with anything you need.